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Lost game that I was in the process of playing

#1 User is offline   krteets1 

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Posted 2022-February-21, 04:55

At 3:30 am I logged on....paid for... and began playing a match. shortly before 5 the game disappeared.. Whats up? Is there a reset at 5 am? Game is not score as it was incomplete? Out the fee for the game?
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#2 User is offline   RichardBr 

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Posted 2022-February-22, 12:50

I would suggest that you email Bridgebase support rather than posting here. There would be an announcement if they had a significant outage but they might be able to see what happened to your game.

A regular reset at 5 am though? I highly doubt it - whatever timezone 5 am is in, there are bound to be hundreds if not thousands of tables in play somewhere.
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#3 User is online   smerriman 

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Posted 2022-February-22, 12:59

He may possibly be talking about daylong robot tournaments. These do run once a day; the time the tournament ends is shown when you start though.
A better handviewer
Reverse engineering GIB, part 1: A treatise on the insanity of bidding simulations
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#4 User is offline   RichardBr 

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Posted 2022-February-22, 13:32

Good call, I didn't think of that. In which case, if I were OP, I'd either let it go or email support and plead ignorance.
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