Help
Hi,
since the new UI upgrade our TDs have experienced problems in tournament direction. Our players live in rural Ireland and often use 4G as their internet
1. with +allavail+ BBO claims there are not connected - we lost 4 pairs last night , too many to be just down individuals !
2. Players often lose connections for a while, we have used sub with robot and then auto reseat by BBO. This feature was fantastic until the UI upgrade, now we have to re-invite the players back.
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Since the upgrade - +allavail+ and auto reseat not working as well +allavail+ and auto reseat not working as well
#2
- Group: Full Members
- Posts: 537
- Joined: 2009-January-19
- Gender:Male
Posted 2021-February-23, 16:42
In V3 if you/P were not in the "Competitive" section (vs "Casual") at tourney start, you get deregistered from tourney at start. You both need to be displaying tourneys, not at home screen or in "Casual"
#3
- Group: Members
- Posts: 4
- Joined: 2020-June-18
Posted 2021-February-24, 05:56
0 carbon, on 2021-February-23, 16:42, said:
In V3 if you/P were not in the "Competitive" section (vs "Casual") at tourney start, you get deregistered from tourney at start. You both need to be displaying tourneys, not at home screen or in "Casual"
all of my players were online.
I even have them all on the competition page and switching between details and player tabs every few second prior ro game lauch!
#4
- Group: Admin
- Posts: 4,998
- Joined: 2009-July-26
- Gender:Female
- Location:bucharest / romania
Posted 2021-February-24, 08:59
CBAI125518, on 2021-February-24, 05:56, said:
all of my players were online.
I even have them all on the competition page and switching between details and player tabs every few second prior ro game lauch!
I even have them all on the competition page and switching between details and player tabs every few second prior ro game lauch!
Email me the details please, a tournament number, the players who were not included and we'll check.
diana@bridgebase.com
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