This version of the BBO software is obsolete. Adobe's Flash plugin (the technology that this older BBO version relies on) will be phased out by the end of 2020. You may have noticed that most browsers have added an extra step before allowing you to access any Flash-based website, by prompting you to "allow Flash" every time you restart your browser. This is part of Adobe's timeline to eliminate the Flash plugin.
We recommend using the latest BBO software, which can be accessed by clicking here.